Privacy policy

Order data

To issue a ticket, the service uses data provided at sign-in and checkout: name, contact details, email where available, selected event, order details, payment status, and ticket number.

Why we process data

Data is needed to create an order, issue a ticket, verify entry, communicate about an event, answer support requests, prevent fraud, and meet obligations to the organizer.

Event organizers

The organizer receives only buyer data needed to run the event, verify a ticket, notify about changes, and resolve order questions.

Storage and security

We keep data for as long as necessary for order processing, financial records, security, and legal requirements. We do not sell buyer data and use technical safeguards.

Data questions

You can request clarification, an update to your data, or help with an order.

For ticket privacy questions, contact [email protected].

Cookies and analytics

Essential cookies are used for sign-in, security, language, currency, and other settings required for parts of the service to function.

Yandex Metrica and Google Analytics cookies are enabled only with your consent. They help us measure traffic and improve the service. You can accept or reject optional cookies in the notice; your choice is stored for 180 days.